For Smart MSPs dedicated to providing comprehensive cloud services
The POPX advantage
Gain unparalleled insight into your operations, eliminate service outages, resolve customer issues faster and reverse margin erosion and revenue leakage.
Modernise operations, identify unused infrastructure and intelligently automate business processes. Get to cloud fast and deliver a customer experience that outperforms rivals.
Best practice implementation of a fully managed platform to give you the best chance of success and support for your business through the transformation journey and beyond.
Get results fast
Fast integration
Integrate all your assets, service providers and third party systems.
Fast time to market
Expand your product portfolio with a comprehensive cloud offering.
Fast growth opportunity
With cost effective and scalable operations you are ready for profitable growth.
"We quickly realised that the fully managed approach, offered by POPX, reduced much of the risk and financial uncertainty [to implement ServiceNow as our chosen solution]. We also benefit from a lasting partnership that provides expertise and guidance throughout the journey."
Matt McCahill, Chief Services Officer at CSI
Give your customers industry leading levels of service
- Consolidate
- Integrate
- Automate
Rapidly consolidate disparate tools to a single system of action in the cloud. Harness your shared data with the most trusted IT service workflows. Remove the cost, complexity and errors associated with using multiple tools to manage and support customers and turn them into loyal brand ambassadors.
The bedrock of any successful transformation lies in the quality and depth of your integrations and workflows. With POPX, you’ll never need to stress about fragmented systems and data again. We’ll integrate all your assets, internal systems, service providers, customer data and third party systems, such as CRM, support finance and billing.
Take control with a single integrated MSP platform that transforms operations, service and business management functions. Achieve next level service automation for key processes, increasing resource capacity by up-to 40% and delight customers with industry leading levels of service, automation and intelligent workflows. Consolidate legacy apps and automate manual processes.
De-risk your transformation
We answer the biggest operational challenges for technology service providers looking to fast track and de-risk their digital transformation in just a few short months. The POPX platform delivers transformation faster, more effectively and cheaper than any MSP can achieve on their own or with expensive professional services.
Affordable
With a fixed monthly fee covering everything and a fast return on your investment, transformation no longer needs to be considered an expensive high-risk strategy.
Peace of mind
POPX is provided as a managed service, and means we’re with you every step of the way to ensure success. Through deployment, ongoing enhancements and regular maintenance, we’re your long-term partner.
One platform
Consolidate and optimise your operations, seamlessly joining up all technical and support functions, data and processes, while driving cost efficiencies to new levels with next level service automation.
Get onboard with POPX
We’re committed to delivering the best service and support in the industry. Your successful transformation and continued optimisations are what brings us satisfaction.
Here's what you can expect from us:
- Experts with years of experience in IT services.
- Laser focus on outcomes & business value.
- Easy, no-cost proof of value process.
- Tailored demo relevant to your business.
- Onboarding & training to get you started quickly.
- Service assurance workflows, playbooks & guided decisions.
- World-class service management for customers.
- Automated provisioning & service reports.
- Secure customer & partner portal.
- Industry leading monitoring, tightly integrated to service management layers.
- Advisors who will support your change initiatives & future strategies.
Explore the benefits of the POPX Platform
Consolidate
Increase resource capacity up-to 40% and turn customers into ambassadors
Higher standards
Increase the quality of work with less time to complete tasks accurately and to the satisfaction of the customer.
Employee engagement
With improving customer satisfaction and Net Promoter scores, employees will feel rewarded and motivated to do more.
More opportunity
Leverage capacity to quickly add new services to your catalogue and capture more market opportunity.
Integrate
Smart MSPs think differently and won't compromise on efficiency
Simplify
No more costly and complex external integration tools and development teams to support them.
We'll carry the load
We’ll integrate everything that matters to you fast, and take care of the maintenance as part of platform support.
Seamless workflows
Your workflows will work end-to-end, boosting speed, productivity and business performance.
Automate
Seamlessly connect engineering, support and the customer
Modernise & automate
Automatically identify and resolve issues. Align initiatives across strategy and operations to boost productivity.
High performance
Harness the power of a shared data model with common workflows to give you speed and agility where it counts.
Work smart fast
Transform self-service with personalised, consumer-style web and mobile experiences.
Some of our integrations (plus many more...)
Suppliers
- BT / Openreach
- Virgin Media
- TalkTalk
Finance Systems
- Microsoft Dynamics
- Financial Force
- Sage
CRM Systems
- Salesforce
- Netsuite
- ZOHO
Orchestration
- Nutanix
- VMware
- Viptela
Tech Providers
- AWS
- Azure
- GCP